Effectively Unified Telephony Solutions
Enjoy the benefifits of modern PBX solutions which offer dramatic cost-savings and provide easy and robust communication solutions. Optimize in and outbound calls, added resilience and functionality, and benefit from free internal calls. As part of the Tech Company promise you can rest assured that the uptime will be exceptional as standard. Trust an experienced partner to maintain your company’s crucial communication system and ensure that you never miss a call.
Benefits
Cost-saving of up to 40% on Your Telephone Bill |
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Improved Uptime Thanks to the Added Resilience of VOIP |
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Reduced Maintenance Costs |
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Value-Added Bundle Pricing When Consolidating Multiple Services |
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Multi-Vendor PABX Solutions |
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On premises PABX Systems
We provide multivendor PABX support to clients with on-premise private automatic branch exchange systems. PABX systems enable simpler and more resilient communication solutions to organisations. Our solution manages the communication infrastructure and ensures that you can enjoy the entire range of benefits that PABX solutions offer
Cloud Based PBX
VOIP hosted PBX delivers significant cost savings by utilizing the best of modern technology. Our scalable cloud PBX solutions are highly flexible and can meet the ever-evolving needs of your business. Our cloud-based solution has added functionality which makes it more efficient than ever before. Cloud based PBX solutions eliminate the need to maintain infrastructure, manages all upgrades and enables the convenience of Unified Communication.
Call Centre Solution
Your call centre has unique telecommunication requirements and you need a service provider who understands that. When managing a call centre the reliability and functionality of the system directly correlates to the success of your sales or service delivery. You shouldn’t have to settle for downtime and limited functionality that hurts your bottom-line. Our advanced call centre solutions are designed to deliver added flexibility and functionality. Call centre services are supported by our PBX solutions but provide additional functionality which allow for additional monitoring and reporting to help you best optimize your call-centre.
Call Centre
Suite Features
On-Premises or Hosted Solutions |
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Integrated IVR/Auto Attendants Which Allows Callers to be Directed to Appropriate Queues by Following Voice Prompts |
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Call Queuing to Ensure Calls are Never Missed When Lines are Busy |
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Remote Login Capabilities |
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Real-Time Monitoring & Historical Reporting |
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Real Time Agent Monitoring |
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On-Premises or Hosted Solutions |
|
Integrated IVR/Auto Attendants Which Allows Callers to be Directed to Appropriate Queues by Following Voice Prompts |
|
Call Queuing to Ensure Calls are Never Missed When Lines are Busy |
|
Remote Login Capabilities |
|
Real-Time Monitoring & Historical Reporting |
|
Real Time Agent Monitoring |
|
Hybrid cloud solutions
Our uptime obsession on full display
For added resilience our team will gear your infrastructure and network for superior resilience by installing next generation solutions and failovers.
